Privacy Policy - GameJamPlus

GameJamPlus, a private legal entity, takes your privacy seriously and is committed to safeguarding and protecting the data of all its clients, partners, suppliers, and users of the website www.gamejamplus.com and any other site, store, or application operated by the retailer.

This Privacy Policy aims to inform you about how we use and disclose information collected during your visits to our store and in communications we have with you.

This Privacy Policy applies only to information collected through the store.

BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE THAT YOU ARE AWARE OF AND AGREE TO THE TERMS HEREIN, IN ACCORDANCE WITH THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA PROVIDED TO THE STORE.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise concerning the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [email protected].

Furthermore, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media resources that may be offered or accessed through the store. Accessing these links will take you away from our site and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any site with which you interact before allowing the collection and use of your Personal Data.

If you provide us with Personal Data about other individuals, you represent that you are authorized to do so and have obtained the necessary consent to authorize the use of such information in accordance with this Privacy Policy.

Section 1 - Definitions

For the purposes of this Privacy Policy:

“Personal Data”: means any information that, directly or indirectly, identifies or may identify an individual, such as name, CPF, date of birth, IP address, among others;
“Sensitive Personal Data”: means any information that reveals, concerning an individual, racial or ethnic origin, religious beliefs, political opinions, union membership or affiliation with a religious, philosophical, or political organization, health or sexual life data, genetic or biometric data;
“Processing of Personal Data”: means any operation performed on Personal Data, through automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or alternatively, making available, harmonization or association, restriction, deletion, or destruction. Processing of Personal Data also includes any other operation provided for under applicable legislation;
“Data Protection Laws”: means all legal provisions regulating the Processing of Personal Data, including but not limited to Law No. 13.709/18, General Data Protection Law (“LGPD”).

Section 2 - Use of Personal Data

We collect and use Personal Data to manage your relationship with us and to better serve you when you are purchasing products and/or services at the store, personalizing and enhancing your experience. Examples of how we use the data include:

Enabling you to purchase products and/or services at the store;
To confirm or correct the information we have about you;
To send information that we believe may be of interest to you;
To personalize your store experience;
To contact you via a provided phone number and/or email address. We may contact you in person, by voicemail, through automatic dialing equipment, by text messages (SMS), by email, or by any other means of communication that your device is capable of receiving, in accordance with the law and for reasonable commercial purposes.

Additionally, the Personal Data provided may also be used as we deem necessary or appropriate: (a) in accordance with Data Protection Laws; (b) to meet legal process requirements; (c) to comply with court orders, regulatory decisions, or decisions from competent authorities, including authorities outside of your country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect rights, privacy, and security of ourselves, you, or third parties; (g) to detect and prevent fraud; (h) to allow us to use available actions or limit damages that we may suffer; and (i) in other ways permitted by law.

Section 3 - Non-Disclosure of Personal Data

There is no obligation to share the Personal Data we request. However, if you choose not to share it, in some cases, we may not be able to provide you with full access to the store, certain specialized features, or the necessary assistance, or facilitate the delivery of the product or service contracted by you.

Section 4 - Data Collected

The general public may browse the store without the need for registration or submission of Personal Data. However, some features of the store may require registration and submission of Personal Data, such as completing a purchase/service contract and/or facilitating the delivery of the product/service by us.

When contacting the store, we may collect:

Contact Data: name, surname, phone number, address, city, state, and email address;
Information Submitted: information you provide via forms (questions, complaints, suggestions, criticisms, praise, etc.).

During general browsing of the store, we may collect:

Location Data: geolocation data when you access the store;
Preferences: information about your preferences and interests regarding products/services (when you tell us what they are or when we infer them from what we know about you);
Store Browsing Data: information about your visits and activities, including the content (and any ads) you view and interact with, information about the browser and device you are using, your IP address, your location, and the website address from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. For more information, see how we use Automatic Data Collection Tools in Section 7 below;
Anonymous or Aggregated Data: anonymous responses to surveys or anonymous and aggregated information about how the store is used. During our operations, in certain cases, we apply a process of de-identification or pseudonymization to your data so that it is reasonably unlikely that you could be identified through the use of this data with the technology available;
Other Information We May Collect: information that does not specifically reveal your identity or is not directly related to an individual, such as information about browser and device; store usage data; and information collected through cookies, pixel tags, and other technologies.

We do not collect Sensitive Personal Data.

Section 5 - Sharing of Personal Data with Third Parties

We may share your Personal Data:

With Partner Companies: with the partner companies you choose or opt to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and providers of data hosting and storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
With Third Parties: to help us manage the store;
With Third Parties: in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or transfer of all or part of our business, assets, or capital (including in connection with bankruptcy or similar proceedings).

Section 6 - International Data Transfers

Personal Data and other information collected by us may be transferred to or accessed by entities belonging to the corporate group of partner companies worldwide, in accordance with this Privacy Policy.

Section 7 - Automatic Collection of Personal Data

When you visit the store, it may store or retrieve information in your browser, primarily in the form of cookies, which are text files containing small amounts of information. This information may be about you, your preferences, or your device and is mainly used to ensure the store functions as you expect. The information generally does not directly identify you but can provide a more personalized internet experience.

In accordance with this Privacy Policy, we and our third-party service providers, with your consent, may collect your Personal Data in various ways, including, among others:

Through the Browser or Device: Some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, and type and version of the internet browser being used. We may use this information to ensure the store operates properly.
Use of Cookies: Information about your use of the store may be collected by third parties via cookies. Cookies are information stored directly on the computer you are using. Cookies allow the collection of information such as browser type, time spent on the store, pages visited, language preferences, and other anonymous traffic data. We and our service providers use this information for security protection, to facilitate navigation, display information more efficiently, personalize your experience using the store, and for online tracking. We also collect statistical information about store usage for ongoing improvement of our design and functionality, to understand how the store is used, and to help resolve store-related issues.
If you do not want your information to be collected via cookies, most browsers have a simple procedure that allows cookies to be automatically rejected or gives you the option to accept or reject the transfer of a specific cookie (or cookies) from a particular site to your computer. However, this may cause inconvenience in using the store.
The settings you choose may affect your browsing experience and the functionality that requires cookies. In this regard, we disclaim any responsibility for the consequences resulting from limited store functionality caused by the deactivation of cookies on your device (inability to set or read a cookie).
Use of Pixel Tags and Other Similar Technologies: Pixel tags (also known as web beacons and invisible GIFs) may be used to track user actions on the store (including email recipients), measure the success of our marketing campaigns, collect statistical data on store usage and response rates, and for other unspecified purposes. We may engage behavioral advertising companies to obtain reports on store ads across the internet. These companies use cookies, pixel tags, and other technologies to collect information about your use or the use of other users of our store and third-party sites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties.

Section 8 - Categories of Cookies

The cookies used on our store comply with legal requirements and are categorized as follows:

Strictly Necessary: These cookies enable you to navigate the website and enjoy essential features securely. An example includes security cookies that authenticate users, protect your data, and prevent fraudulent logins.
Performance: Cookies in this category collect encoded and anonymous information related to our online store, such as the number of visitors to a specific page, the source of visits to the site, and which pages the user accessed. All data collected is used solely for potential improvements to the site and to measure the effectiveness of our communication.
Functionality: These cookies are used to remember user preference settings to enhance your visit to our site, such as applied settings on the site layout or your responses to promotional and registration pop-ups—thus, you won’t need to be asked repeatedly.
Advertising: We use cookies to create targeted campaigns and deliver ads based on your consumption profile in our online store.

Section 9 - User Rights

You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data; (v) portability of Personal Data to another service provider, provided that this does not affect our trade and industrial secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities with whom your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of such refusal; and (ix) revocation of consent. Your requests will be handled with special care to ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that Personal Data sharing is done only with the rightful owner.

You should keep in mind that, in certain cases (for example, due to legal requirements), your request may not be immediately fulfilled, and we may not be able to comply due to legal obligations.

Section 10 - Security of Personal Data

We strive to adopt the technical and organizational measures prescribed by Data Protection Laws that are appropriate for the protection of Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us may no longer be secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.

Section 11 - Hypertext Links to Other Sites or Social Networks

The Store may, from time to time, contain hypertext links directing you to the websites of our partners, advertisers, suppliers, etc. If you click on one of these links to any of these sites, please be aware that each site has its own privacy practices and we are not responsible for these policies. Please review these policies before submitting any Personal Data to those sites.

We are not responsible for the collection, use, and disclosure (including data protection practices) policies and practices of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or app provider, social media store, operating system, wireless internet service provider, or device manufacturer, including any Personal Data you disclose to other organizations through applications, related to such applications, or posted on our social media pages. We recommend that you familiarize yourself with the privacy policy of each site you visit or each service provider you use.

Section 12 - Updates to This Privacy Policy

If we make changes to our Privacy Policy, we will publish the new text on the store, with the updated revision date. We may modify this Privacy Policy at any time. If there are significant changes to the terms of this Privacy Policy, we may notify you through the contact information we have in our database or through a notice on our store.

We remind you that we are committed to not processing your Personal Data in a manner inconsistent with the purposes described above, unless otherwise required by law or judicial order.

Your use of the store after changes means that you accept the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please discontinue access to the store.

Section 13 - Personal Data Processing Officer

If you wish to exercise any of the rights provided, including withdrawing your consent, under this Privacy Policy and/or Data Protection Laws, or if you have any questions related to the Processing of your Personal Data, please contact us at [email protected].